Support
We’re here to help! Whether you have a question, need assistance, or just want to learn more about what we offer, feel free to reach out. Your inquiries are important to us, and we’re committed to providing you with the best possible service.
Product Selection
Easily navigate through our product offerings by selecting the product you need assistance with. Find everything in one place—videos, guides, and more.
Connection and Update Explanatory Videos
Watch detailed videos on how to use the machine effectively.
1. How to make first connection
2.Connection Tips
3.How to Upgrade SJJ FW via the Air
4. How to Upgrade the SJJ form PC / cable
Assembly and Calibration
Watch detailed videos on how Calibrate and assembly for the first time
5. Short Demo
6.Full Demo
7. How to calibration Dovetail Bit’s
8. Tips and Tricks
Cutting Examples
Examples of how to select and cut different programs.
9. Incremental Cut
10. Dovetail Cut
11. Simple Japanize Cut
Information and Help
How to solved issue and report on problem .
1. Apply a ticket on the ‘Contact’ page
2.How to Save Information Log
3. LED Indication
Usage Images
Visualize the product in action with high-quality images.
User Manual Download
Access and download the user manual specific to your product for easy reference.
Software Updates
Stay up-to-date with the latest improvements and features. Check below for the latest versions and updates available for download.
File Name | Platform | Version | Release Data | Download | Comment | FW | S J J | 8.60 | 03-SEP-2024 | Update Plan cut Bug
Improve UX
|
|---|---|---|---|---|---|
SJJ Driver | S J J Driver | CP201 | 1.1.2023 | Used this Driver only when update the SW via the windows APP | |
User_Manual_EN | S J J | 04 | 1.1.2024 | User manual | |
How to connect brochure | S J J | 0.1.25 | 1.5.2024 | ho to connect to the S J J | |
User_Manual_FR | S J J | V1.12 | Merch-2024 | User Manual | |
Flash_Tool | S J J | 3.4.9 | Jun-2022 | Use this tool Only for weird SW update |
Need More Assistance?
If you couldn’t find what you’re looking for, we’re here to help.
Click the button below to reach out to our support team.
Frequently Asked Questions
Looking for quick answers?
Check out our FAQ page for detailed information
on common queries.